According to the Lloyds Consumer Digital Index 2022, 10.2 million UK adults do not have basic level digital skills needed for modern day-to-day life. And with key public services becoming increasingly digitalised, improving digital inclusion and accessibility is more essential than ever before.

This one day online training course will help you address the digital divide to ensure that everyone has equal access to your organisations digital services. You will learn how to identify and overcome the reasons behind digital exclusion and lack of skills.

Improve and understand the digital skills of your service users and gain valuable insight into how to design effective, accessible digital skills programmes. Leave the day with a digital inclusion and skills action plan to take back to your organisation and use right away.

Learning Outcomes:
• Understand what is meant by digital inclusion and exclusion, and the contributing factors
• Gain awareness of the demographics affected by digital exclusion
• Appreciate the importance and key dimensions of digital inclusivity that should be factored into your programme design and strategy
• Distinguish between the different categories and levels of digital skills and their application
• Apply your knowledge in a practical context to create a strategy and action plan for digital inclusion, accessibility and skills.

Don't forget to quote 'IGEdCentral20' when booking to claim your exclusive 20% discount!

There are three ways to register: call: 0203 770 6580; email: This email address is being protected from spambots. You need JavaScript enabled to view it.; or click the link below to visit the event website.