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Zara’s mum approaches her daughter’s reception teacher one Monday morning, looking flustered and worn out.

I’m really sorry, Miss. Buckley, she hasn’t practised her sounds this weekend and she’s just not interested in that book you sent home because there’s no words in it.

I’ve tried my best to encourage her…I just don’t know how you teachers do it.”

Zara’s mum is typical of many parents and carers. She wants to support her child’s learning but doesn’t always know how.

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