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It is 9am and nursery manager Michelle Shaw is in her office, eating toast at her desk as a buzzer repeatedly blares. She reaches above her head to lift a phone receiver. “Push the gate,” she says between bites, as parents begin to drop off their children for the morning session. The buzzer goes again. “Push the gate,” she says. And again. “Push the gate”, “Push the gate”, her words now so rapid they are indecipherable.

Shaw has been working in early-years education for 32 years, and says she still loves her job. Petite and restless, she is constantly on the move, spotting and solving problems, responding to staff queries and requests, and engaging with parents and children – including a serious little boy clutching a handful of dinosaurs, who is forever finding his way to her cluttered office and into her arms.

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