Ofsted chief Sir Martyn Oliver has ordered a “rapid review” of the inspectorate’s system for recording inspection evidence after long-standing issues with data being wiped were revealed.
On Friday, FE Week’s sister publication Schools Week revealed how the electronic evidence gathering (EEG) system has for years suffered glitches that force inspectors to re-record their findings, sometimes from memory after a visit has ended.
Multiple current and former inspectors described situations in which their screen “froze” and evidence “disappeared” in front of their eyes during visits. Others discovered evidence had been wiped upon returning to their hotel room.
Following Schools Week’s story, the Observer also covered the problems, as well as claims inspectors had been forced to “make up” evidence after the system crashed.