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A care training provider has been graded ‘inadequate’ after Ofsted found apprentices being forced to work additional shifts instead of attending their training.

But the firm has hit out at the watchdog, accusing inspectors of “totally overlooking” the crisis the care sector is in. 

Ofsted found that many of Newcastle-Upon-Tyne-based ACT Education’s 236 apprentices had “substantially” passed the planned end date of their programme during a visit in January this year.

They said apprentices were “frequently required” to cover additional shifts instead of attending training and leaders had insufficient oversight of whether they had catch-up sessions. 

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