Kezia Herzog was so successful at resolving conflict in her school that she was asked to do community mediation and speak in parliament about her experience. She now uses the skills as a school teacher. Kezia’s fellow student Bode Adeloye began working in the field and was recognised as Community Mediator of the Year 2020. Both first became mediators aged 16 thanks to their sixth form. What’s needed to make these stories possible – and what does effective mediation involve?
