The HMRC forced thousands of employees onto apprenticeships before realising it did not have capacity to meet their training demands – leading to the majority withdrawing from their programme.
The fiasco was revealed in an Ofsted report published today, which rated the government department as ‘requires improvement’ overall.
Leadership and management was slammed after inspectors found that the tax office, which started delivering its own apprenticeship training in 2017, made it mandatory for all employees to enrol on an apprenticeship in response to a “requirement” to increase recruitment and training significantly.