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Complex Covid-19 assessment adaptations, poor communication from awarding organisations and an influx of inexperienced exams officers were to blame for “unacceptable” delays to thousands of level 2 and 3 results this summer, two new reports suggest.

Ofqual this morning reported that nearly 21,000 students didn’t receive their results in August as expected, prompting the exams watchdog to outline a series of measures to prevent a repeat in 2023.

The two awarding organisations at the centre of the controversy – Pearson and OCR – have today published their own reports on the errors.

They have pledged to introduce check points with colleges, schools and providers during term time to establish any missing data earlier, and invest in more training for teachers and exam staff through complex systems.

Pearson’s report says it will also release results under embargo around a week before the results are released, rather than 24 hours before.

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