The Office of the Independent Adjudicator for Higher Education (OIAHE) plays a unique role in resolving complaints from higher education students in England and Wales.
But despite the OIA’s vision that students are always treated fairly, complainants typically do not find OIA’s decisions or processes fair.
While dismissing these voices as disgruntled students pursuing unmeritorious complaints is easy, I think there is a lack of understanding about the root causes of their sense of injustice.
As a former OIA Assistant Adjudicator, and someone interested in the intersections of law and justice, I find the idea of perceived unfairness at the OIA fascinating.
