Staff at UK higher education providers are under severe pressure.
Mass participation in HE, the need to quantify results and draw in “customers” have led to universities setting formal strategies, a new venture for most.
However, the strategies are not formal strategies as designed by businesses but are more akin to a set of organisational aspirations.
These aspirations have targets (or KPIs) attached to them, and often without underpinning data to evidence the starting and end point of the target, there is no way or means of achieving or truly measuring progress towards the targets.