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SLC is an enabler of opportunity and exists to help anyone who wants to study to get all the funding they are entitled to. We manage and deliver loans and grants for further and higher education, undergraduate and postgraduate study and both part-time and full-time learning.

In total, we help around 1.5 million people every year who apply for student finance as well as supporting around seven million customer who are repaying what they’ve borrowed.

For most of our customers, receiving funding and repaying will be straight forward, and there may be no need to be in touch with SLC. But we know that isn’t always the case and for some, navigating through their student finance experience can be more challenging.  

A one size fits all approach doesn’t always work and we know we need to go further and do more to tailor our customer experience for those who need the greatest support.

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