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When we took up our roles as Board members at the Quality Assurance Agency for Higher Education (QAA), I don’t think we could have predicted the two years that transpired.

It turns out that a global pandemic and a government with a newfound interest in higher education quality makes for a busy term sitting on the board of an organisation that champions, strengthens and oversees higher education quality across the UK. As we reach the end of our terms on the QAA Board, it feels fitting to look back at what we have learned.

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