The impact of the pandemic on the global higher education community needs no introduction.
Its disruptive influence has been felt universally if unevenly. With many international colleagues we have studied and documented the disruption to academic lives in a variety of international settings including the UK, Ireland, Australia and South Africa.
Yet like many researchers, we have been guilty of privileging a focus on academics and failing to consider the impact of COVID-19 on other types of university staff. Recognising this oversight, we launched an online survey of professional services staff (PSS) working across UK universities towards the end of 2021.
