Imagine the scene. Three months after the opening of a new “student hub” – and the university’s student liaison committee is presented with some bleak statistics.
Despite the record investment into a new student space which boasts a range of services and support, students just aren’t using the space. The rationale for investment was clear – traditionally students across the university sector have had to deal with a myriad of different support services across their institutions – more and more are developing hubs to bring them under one roof.
But the committee is confused – they know that the exact model has been successful at a number of universities, so why hasn’t it worked here?
