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Is now the perfect time to reconsider the student experience in higher education?

The regulatory requirements published by the Office for Students (OfS) in response to last month’s Blended Learning Review have important implications for universities in the UK, including more careful consideration of the design of the student experience to encourage engagement, develop practical skills and facilitate feedback.

Coming at a time when universities are still weighing the impact of the pandemic on higher education, many now see blended learning as the ‘new normal’. The sector has learned much during the past two years about online and blended learning. Yet several challenges remain, including those relating to improving student engagement, increased expectations of online learning, and how universities can respond with an institutionally distinctive student experience.

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