Publication Source

This document provides a summary of findings from research conducted by Shift Insight on behalf of the Office for Students. The research was commissioned to explore:

  • Perceptions of the OfS’s role and organisational aims
  • The clarity of regulatory expectations
  • Views of the OfS in comparisons with other regulators
  • Experiences of OfS communications, which work well, and which could be improved
  • Suggestions for improvements in future communications.

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