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OfS chief executive Susan Lapworth sets out how we will refresh our engagement with universities, colleges and other higher education providers in response to feedback from their leaders.

It is important for all regulators to engage effectively with those they regulate. As we implement our 2022-25 strategy – regulating to ensure high quality courses and extend equality of opportunity – we are becoming more active and expanding our investigatory work. As they face greater scrutiny it is more important than ever that universities, colleges and other higher education providers understand our expectations and their responsibilities. Getting the communication right between the OfS and the universities and colleges we regulate reduces misunderstanding.

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