Complaints about schools are on the rise because people are “grumpier” post-Covid and have a “greater propensity to put pen to paper”, Ofsted boss Amanda Spielman has said.
The chief inspector of schools also revealed she was pushing the government to create a “coherent model”, given people “often spray complaints” at multiple organisations.
Speaking at the Confederation of School Trusts annual conference in Birmingham today, Spielman was pressed on a rise in complaints to Ofsted about schools.
In 2017-18, the inspectorate received around 11,700 schools. In 2021-22 this rose by about a quarter to 14,900.
