Ofsted today announced that it will implement all 4 changes proposed in its recent consultation on post-inspection arrangements and complaints handling.
The changes are:
- Enhanced on-site professional dialogue during inspections to help address any issues.
- A new opportunity for providers to contact Ofsted the day after an inspection if they have unresolved concerns.
- New arrangements for finalising reports and considering formal challenges to inspection outcomes.
- Direct escalation to the Independent Complaints Adjudication Service for Ofsted (ICASO) and a periodic review of closed complaints using external representatives.
