Frustrated teachers say they have been left unable to explain A-level results to students because they could not access AQA’s exams portal.
Dozens of teachers, including heads of department, have complained since 8am that they were told the “service is not currently available” when trying to find details of results.
AQA has told complaining staff to check they have the correct online access from exam officers and to log in and out. But many said they did have the permissions and the refresh did not work.
While students will still have received their results, which are sent directly to schools, teachers told Schools Week the issues meant they were unable to see the scores for some individual exam units.