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What can school leaders learn from aviation and medical disasters?

I often wonder if high-performing schools have a happy staff culture …

In Malcolm Gladwell’s book, Outliers (2013) he describes aviation ‘cockpit culture’.

In the 1980s and 1990s, Korean Air experienced multiple aeroplane crashes, well above the industry average.

Gladwell explains why Korean Air Flight 801 crashed into a hill on its approach to Guam airport in 1997.

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